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How do I dispute a transaction on my Moneey App account?

Report A Failed Transaction

Emeka Nnoruka avatar
Written by Emeka Nnoruka
Updated over 4 months ago

You can dispute a transaction by selecting the particular transaction with the issue from your insights, summary, people, or transaction history.


At the top right of the transaction information screen, select the three dots and click on "Report Transaction". You will be redirected to your respective email provider to send us an email detailing the exact issue.


Alternatively, please get in touch with us via “Help” in the menu section of your account on Moneey App then reach out to us via the available channel.

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